10 Best
Home Warranties
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Home Warranties
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- Multi-year discount available
- No home inspection required
- File claims online or by phone
Old Republic Home Warranty Review
ConsumersAdvocate.org
156 Customer Comments & Reviews - see all comments
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Old Republic Home Protection, formerly called Dependable Home Warranty, was founded in 1974 and became a subsidiary of Old Republic International in 1982. The California-based company has since undergone management changes that have contributed to its growth and expansion beyond California. It is currently considered the third largest home warranty company in the United States.
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156 Customer Comments & Reviews
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took 6 weeks to get an AC unit replaced in 110 degree weather. paid pool insurance repair was disallowed due to fine print. will not reply to emails. will not put anything in print, only voice.
company contractors are the worst possible. rarely answer phones or return calls. never had a home warranty before so have nothing to compare them to but I would avoid this one.
This company is completely unprofessional. A microwave was installed in my home on 8/17/2018. The BRAND NEW microwave has two dents and 1 scratch on the front panel. This was reported to Old Republic minutes after the install and contractors left. Both the contractors and OLD REPUBLIC said, "not our problem". Unbelievable! Ive been calling them for now two months and today, 10/25/2015, an Old Republic representative refused to let me speak to anyone in management. DO NOT USE OLD REPUBLIC!
This service is nothing short of a SCAM. I cancelled their sorry butts and got a refund. You should do the same!
Bought a new house with a home warranty from Old Republic. The first time I used their service was to repair a leaking kitchen water valve. Old Republic contracted some very small plumber that sent out a guy in training. After several calls to his boss, he decided for some odd reason to cut a 1 foot square hole in my dry wall, which had nothing to do with the leaking valve. When he left, the valve was not fixed and now I had this big hole in my wall. He was supposed to return to make the final repair, but failed to show up. I finally contracted a reputable plumber to replace the small ¾” valve and another guy to repair, spackle and paint my dry wall, and $230 later, it was fixed.... Read More
Avoid this company. Had their service for 6 years never requiring services. Then this year, had our air conditioning (2) units serviced in January. Work performed to our satisfaction. Requested service again for one of the air conditioning units due to warm air filtered in the home after a period of time. The repairman declined the work due to erosion caused by the previous owners dog . The repairman stated Old Republic should contact the repairman that came in January and he would recommend this. Plus, he said no service charge is required. First repairman recognized the erosion but stated it was not significant to cause any problems. Old Republic declined to call the first... Read More
Avoid at all costs. Basically covers nothing. Get this: because the water heater is under warranty (unit, not labor) they won't cover anything. No labor coverage. Many warranties come with 5+ year warranties on the unit and these bozos know that, so they bury that in the fine print. Avoid. Avoid. Avoid.
I think it is ridiculous that I would have to pay you a service charge of $100.00 to look at my ice maker. This is the last time I will have a home warranty, nothing but a rip off from your company. I will be sure to tell all my friend's that are thinking about a home warranty not to go with you. To bad I can't get the $645.00 back!!
I want to get a refund on my current warranty with Old Republic. They are the worse warranty I have ever worked with. They turned me diwn on two claims.
My garage door opener broke. They sent out this “repairman” who said a new garage door opener would just break again because of the old garage door. We,, the garage door was new, I had a local repairman come out, gave me a new opener, that was over a month ago. Working perfectly. Don’t buy this company’s product. American home shield tops.
Old Republic is the worse company I have ever had to deal with. We have now been without a refrigerator for almost 2 most going back and forth with me and they still haven’t repaired it. They send out unqualified “independent” contractors that spend 5 minutes diagnosing the problem. I have never seen such unprofessional people in my life. I had to tell them on 2 occasions that I was not going to allow their contractors in my home because of how unprofessional they were. One contractor brought his 10 year old kid with him and another day “Jesus Christ” when he came to our home UNANNOUNCED and our 7 month old puppy started sniffing his leg. I could write a book about the experience we have... Read More
Old Republic will pay for small claims, but when if you have a covered system that needs to be replaced they will say it can be fixed. My a/c system broke down 3 times in a 12 month period. The last time the a/c repair company came out to look at the system, because it had stopped cooling, the repairman said “he would not put another dime into this a/c unit and it needs to be replaced.” He even wrote the unit needed to be replaced on my receipt. Old Republic ignored this recommendation and said the system needs to be cleaned (not covered of course) and another part repaired. Conclusion, I would NEVER recommend using Old Republic and consider their business practices unethical. Oh, did I... Read More
Top Rated
Our Partner
🔥 LIMITED TIME OFFER: $400 OFF!
$150 OFF + 2 Months Free + Free Roof Coverage
- Appliance-only, systems-only, or combination plans available
- Covers single-family, multi-unit, and rental properties
- Multi-year discount available
- No home inspection required
- File claims online or by phone