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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

Loading Reviews ...
jacqueline.lam902
9/28/2021
Literally from the packaging to the customer service to the retainers themselves, I was so pleased with byte! Even though it was the cheapest option compared to regular Invisalign or other brands, the quality is amazing still. I highly recommend this to anyone who doesn't want to use braces.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Woohoo! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help.
evesmit.k
9/27/2021
Everything took longer then promised. From shopping, to how long I had to wear my aligners to getting my retainers. Anything byte tells you. Expect it to take 3x as long.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi there, we are sorry to hear things took longer than expected for your situation. We are here if you ever have any questions or concerns. For immediate assistance, please reach out at 877-298-3669.
cherishthechaos509
9/27/2021
I'm so happy I came across Byte. And I don't know why I didnt do this sooner!! My friends and family can notice my spacings getting better and they are so white! I'm only on week 6 so far so I know its gona take awhile to get my perfect smile but its going to be so worth it! Only a lil discomfort at the start of the new week but thats only because its working. Beauty takes pain. My favorite part is the customer service help team is always there with all my questions

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
This is so exciting! We are thrilled for you and that even your friends and family notice a difference. Have you heard about our referral program yet? Give us a call at 877-298-3669 and we'll tell you all about how you can get $100 for referring your friends and family!
brennamaciocha
9/27/2021
Starting byte, I was definitely nervous but also excited. I was looking forward to finally closing the gap between my front two teeth. It was something I was insecure about my entire life. Now, with only a few weeks of treatment left, I couldn’t be happier with how my teeth look. I am constantly getting compliments about how amazing my teeth. I am beyond happy that I chose byte.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi! Thank you for taking the time to post this awesome feedback. We are so happy to hear that you finally have the smile you have always dreamed of. We are so excited for you to show off your new smile to the world!
A
Alex
9/26/2021
Good stuff, seems to work well. I'm half way, but I guess I would recommend it.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! We are here every step of the way, so don't hesitate to reach out with questions:)
Eli M
9/24/2021
Ive been very satisfied with how byte has handled everything. I understand the wait time due to many customers, but the responses were always quick.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We appreciate you taking the time to leave this review. If you are ever in need of immediate assistance, we are here for you at 877-298-3669 :)
jjarcega412
9/23/2021
Great customer support and got my alignment plan back on track. The packaging also gives it a very premium feel.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Our customer care team is here for you every step of the way and really cares about getting you your dream smile. Any time you have a question, concern, or just want someone to hype up your new smile, we're here for you :)
M
Michelle D
9/23/2021
I hesitated going back to an orthodontist or the costs associated with Invisalign. So I opted for the 24/7 wearing of the byte aligners. I have been very impressed on how they have already improved my top teeth. And I can't even start to tell you how white they are from the byte foam. Love this stuff! Starting week 9 aligners tonight so only 7 more weeks to go. The whole process has been made so much easier being at home and remotely working. Being able to brush my teeth frequently and stay on top of wearing them.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Michelle, thank you so much for this amazing feedback! Here at Byte we want to make the experience an easy and smooth process while providing optimal support. We are so excited for you, please feel free to reach out if you have any questions or concerns.
J
Jan v
9/23/2021
Great experience. The process has been very seamless and easy - and the BYTE team has been very helpful with all my questions and supportive of me following the really straightforward process. I definitely recommend these aligners to anyone interested in getting that 'perfect smile'.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thanks so much for writing an awesome review, we really appreciate it. We want to make this process as smooth and seamless as possible, and we're so glad our customer care team has been able to do that for you. Let us know if you have any questions, we're always here to help :)
lopezelenaveronica
9/23/2021
Great customer service, the process of getting your aligner moldings done is quick and easy.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for writing in and sharing your experience so far! We are happy to have you in the Byte family :)
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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