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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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Raj J
7/20/2021
byte has been great so far! no complaints. the night time aligners are very convenient

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback! Happy to have you a part of our byte family :)
broccoliworldinquiries
7/20/2021
Great support system , and one on one consulting. Highly recommend getting in touch with a representative!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.
M
Marissa T
7/19/2021
Byte is amazing! The process to start was so easy and it gets easier every week! The aligners always fit my teeth perfectly and I can already see amazing results! I am halfway through the program and feel amazing about my smile already! The BrightByte has noticeably increased the whiteness of my teeth and hyperbyte is so quick and easy to use. I love how discreet the aligners are too! Lastly, the support team has been so nice and helpful! They are always very quick to respond and I know they will help me with anything that I need! I would absolutely recommend byte to anyone looking for a quick and discreet way to achieve their dream smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so excited that you have already reached halfway and that you are seeing results! Can't wait to get you to that final step!
J
Jessica F
7/19/2021
My experience with Byte, thus far, has been smooth and easy going. Their customer service team is responsive and help in anyway they can. The treatment process is broken down week by week and the directions are simple to understand. The ease of this treatment is the best part! I’ve had a great experience and would definitely recommend to anyone wanting to straighten their smile!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We work hard to make our customer's experiences as smooth as possible from start to finish. We want everyone to have their dream smile! Thank you for taking the time to leave this awesome review!
cruhl55
7/18/2021
The onboarding process with Byte was so seamless, which has transitioned to a great experience with the alignment program. The team at Byte has been very approachable and down-to-earth in all of my interactions. I recommend pursuing teeth alignment, and certainly recommend Byte in accomplishing that.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.
henryvle33
7/18/2021
Unless you have close or near straight teeth this might work for you. I had to do refinement aligners which was another 9 weeks on top of the 14. However, my area of concern was my two front teeth not being straight and they sent me the last steps for the bottom only. Byte did make my teeth a little straighter but if you’re not satisfied you go through months wearing the same old aligners and they start to smell so bad. After the refinement aligners (round 2) they don’t care about you. They stop replying. So now I’m left with two cricked front teeth and I don’t even want the retainers they even if it’s free. They are too cheap to make customers feel satisfied so forget it after the second... Read More

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Let's get this situation turned around for you! We want to get you to those projected results and leave you with a 5-star experience. Let us help! If you haven't heard back from our team, give us a call for immediate assistance at 877-298-3669.
F
Fawn p
7/17/2021
I love byte the whole team are so helpful and professional thank you fawn payton

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy you chose Byte to get you your dream smile!
deannammedina
7/17/2021
My experience with Byte so far has been amazing. I wore braces as a teen and I stopped wearing my retainers so my teeth had shifted back to how they were prior to braces. I am now almost finished with my Byte treatment and my teeth look amazing. They honestly look just as great as they did right after I got my braces off when I was younger! The customer service is great. If you have any issues they respond quickly and are very kind and helpful. I definitely recommend Byte!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We can't wait to get you to that last step. We hope you'll share your results with us!
S
sara t
7/17/2021
Great customer service! Every question is answered! I would highly recommend for anyone considering aligners!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We work hard to make our customer's experiences as smooth as possible from start to finish. We want everyone to have their dream smile! Thank you for taking the time to leave this review!
evanbarn
7/17/2021
Byte is awesome, I’m very pleased with the customer support and ease of starting the program.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your awesome review!
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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