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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California
 
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How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
https://www.byteme.com/
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

Loading Reviews ...
shayshana224
3/22/2021
My son is loving his experience with Byte! It is convenient and he is staying on top of all his treatments! We are loving this set up and the easy of him using them at night and not losing them at school! He is enjoying how quickly his teeth are coming into place!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We are so happy to hear this! Thank you so much for sharing!
jckeefe
3/22/2021
I’m super impressed with Byte so far. I’m about 5 weeks in and already seeing some progress on my teeth alignment. In addition their customer service has been top notch throughout the entire process. Already recommended them to a dozen friends!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi, thank you for the awesome review. We appreciate you telling your friends about us. From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions.
C
Charlotte J
3/21/2021
System is well planned out, very professional, and program is easy to follow. I am very pleased with service and progress.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback!
C
Christine
3/20/2021
I cannot believe how amazing byte has been for me. Not only did I see an improvement in my smile in less then a month gaining my confidence back but the customer service is impeccable. I am so glad I moved forward with byte and my smile looks amazing. I would recommend this to anyone and everyone looking to improve their smile.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi! Thank you for taking the time to post this awesome feedback. We are so happy to hear that you finally have the smile you have always dreamed of. We are so excited for you to show off your new smile to the world!
M
M
3/20/2021
great customer care. instructions and processes are easy to follow. 3d representation of before and after teeth alignment on the website is helpful.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you so much for sharing! We hope you'll share your results with us!
Shavonnah M
3/20/2021
Treatment is simple quick and easy! Still in the process, can't wait until the treatment is done. Customer service is very professional and the response turn around time is great, as well as great detail instruction and information. Looking to finished look.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for sharing! We hope that we can give you a 5-star experience throughout the rest of your journey!
A
Ashley
3/19/2021
I stumbled upon byte when looking for aligners and discovered they’re the best option with their shorter treatment times and convenience. The customer service has been good so far, they text you and also offer to call setting up the process. I appreciated them showing me how my smile will look after the treatment and their website that shows your progress. I’m anxious to get my aligners and start the process but so far so good!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Yay! We know it's only the beginning but we are so excited to see all of your progress and are happy that you chose Byte to guide you through your smile transformation. Our team is always here to answer your questions, hype you up, and get you the updates you need so do not hesitate to reach out 😊 Happy to have you in our Byte fam, thanks for the awesome review!
K
Kerry-Ann A
3/19/2021
I have had my byte for over 8 weeks and my experience has been awesome. The customer service is very exceptional. I can’t wait to complete the process and see my new smile. The turn around time to answering my questions have been great

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hey! Our team's number one goal is to make you feel supported and to get your questions answered so we are so happy to hear that this has been your experience. We are here to support you to that final step, so don't hesitate to reach out! :)
wumb213
3/19/2021
Byte is the best company to recieve invisible braces from. Fast processing times, easy step-by-step help (with a contact who is around pretty much 24/7 if you ever have questions) and painless retainers make the choice a no brainer.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Thank you for your feedback! This makes us so happy to hear. We are lucky to have you a part of our byte family :)
C
Chloe C
3/19/2021
I am 10 weeks into my treatment doing bryte at night and i love it! I have seen a different starting towards the end of my treatment, looking forward to what I will see in the remaining 5 weeks!

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
We do what we can to provide you with an experience that works best for your lifestyle and needs. Thank you for your review! We cannot wait to get you to that last step in your treatment :)
Top Rated
Our Partner
Holiday Special! Promo Code: BYTESEASONS100BBP
  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies
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