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Byte Invisible Braces Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
1,641 Customer Comments & Reviews - see all comments
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Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without visiting a doctor's office. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. byte’s aligner treatment plans also include HyperByte, a high-frequency vibration device, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort sometimes associated with orthodontic treatment. Byte is headquartered in Los Angeles, California

How is Byte rated?

Breakdown

5.0/5
Pricing
5.0/5
Treatment Duration
5.0/5
Aligner Specifications
5.0/5
Fitting Options

Overall Rating: 4.9 / 5 (Excellent)

Byte launched its teledentistry platform in 2019 and has since enjoyed remarkable growth in the invisible aligner market. The company's low-cost, guaranteed impression kit, staff of licensed dentists and orthodontists, as well the free product enhancements it offers, make Byte an attractive option for patients who need mild to moderate orthodontic correction.

To get started, patients complete an at-home impression kit and provide photographs to be evaluated through a personalized patient portal. Once treatment is approved by a dental professional, they will receive a set of aligners. byte uses a technology called Smile Science, created by a Hollywood dentist, to help determine each patient's course of alignment treatment.

Byte treatment also relies on the company's proprietary HyperByte device, which uses high frequency vibration, which may help to reduce treatment time (when used 5 mins a day with aligners) and ease the discomfort patients sometimes experience when using aligners.

Byte Product Specs

Aligner Specifications - 5 / 5

byte lets consumers who need minor to moderate alignment enjoy a better smile at a reasonable cost, without having to visit the orthodontist frequently.

Byte's aligners are made of BPA-free plastic that gradually shift teeth into proper alignment. To qualify for treatment, consumers purchase an impression kit and take photos of their teeth and return them to Byte. These submissions are evaluated by Byte's team of dentists and orthodontist to determine whether customers are good candidates for Byte's course of treatment. Once approved, patients then purchase a full treatment package, composed of multiple aligners they will change every week. At the end of the treatment, a free retainer is provided to retain the alignment.
Brands
Proprietary
Service Options
Mail
Types of Alignment Trays
Full Mouth
Short Term
Partial

Additional Features

  • Progress tracking
  • Free teeth whitening
  • Personalized Patient Portal
  • Premium Teeth Whitening
  • Aligner Cleaner
  • Breath Freshener
  • HyperByte

Byte Pricing

Pricing - 5 / 5

Byte is an attractive alternative to other mail-order aligner services, because of the company's guaranteed low-cost impression kit, free retainer service, and its financing program, which requires a low down payment of $249. Monthly payments are affordable at $82/per month over a term of 32 months. Byte financing is available to all patients, regardless of credit history, and includes the Byte Protection Program, a service that provides free retainers for 5 years post-treatment. Regardless of whether you finance your treatment, once it's complete, Byte will provide a free retainer to help you maintain your new smile.

Byte's impression kit also comes with a 100% money-back guarantee: If you don't qualify for Byte aligners, the company will refund the cost of your impression kit. That makes trying Byte a risk-free proposition.

Byte replacement aligners are not free, but they only cost $29 for the first aligner, then $99 for every following aligner. A free whitening kit and the company's exclusive HyperByte device is included with each treatment plan.

Price Range
$95 - $1,895
Free Replacement
No
Cost of Additional Replacement
$0.00
Free Retainer
Yes
Financing Available
Yes
Money Back Guarantee
Yes

Discounts

Byte offers a discount of $150 to all active and retired military service members.

Byte Customer Experience

Fitting Options - 5 / 5

Byte uses an impression kit and patient photos to create its aligners. Fitting and ongoing treatment is all performed remotely. After you submit your impression kit, you'll receive your entire treatment kit in about three weeks. Byte customer service can be reached every day, from 8 am to 5 pm. Contact the company by phone or email, or through its social media accounts on Facebook, Twitter, and Instagram.

Customer Service Hours
Monday–Sunday, 8:00 AM - 5:00 PM
Communication Method
Phone
Email
Patient Portal
Video Chat
Social Media
Year Founded
2019
BBB Rating
A+

Other Reputational Data

Byte has earned an A+ rating from the Better Business Bureau. The company has also earned accolades on Trustpilot, where consumers award the company 4.7 out of 5 stars.

Company Profile

Full Name
Byte Invisible Braces
Company Website
Headquarters
12100 Wilshire Blvd, Los Angeles, CA, 90025

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1641 Customer Comments & Reviews

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Catherine B
8/5/2020
Byte Aligners! Great experience from beginning when I talked to a representative and ordered my impression kit until I got my aligners and now helping me get thru wearing them and answering all my questions. They are right on the ball with their immediate responses! So excited to see the end result!!


C
Cara
8/4/2020
The Byte customer service has been very helpful throughout the whole process. They are quick to answer you when you have questions. Love all the information they give you and how they make the whole process easy to understand. They give you all of the aligners and other things you need in a really nice, sturdy box. Their price was a lot more affordable than other aligner companies. So far, I have been really happy with my treatment and glad I decided to do it!


J
Jane M
8/4/2020
I am a couple weeks into the Byte experience and so far things have gone smoothly and efficiently. I have had some questions along the way and have have quick, professional responses. I feel that my teeth are in good hands and look forward to the results.


John F
8/1/2020
Very awesome company! Had no issues, easy to read and understand directions .I'm very happy with this company ,you will not be disappointed.


johngrantromney
7/29/2020
I love how the treatment time for Byte is twice as fast as any other company. I highly recommend. The customer service is amazing and are always quick to respond to my emails.


S
Sarah
7/28/2020
Byte took my Cigna insurance card and said they would reimburse me 50% up to $1000. Cigna has since denied my claim 2 times stating they do not cover mail in orthodontia and the reimbursement team has stopped replying to my emails. They asked me to authorize their head of reimbursement to speak on my behalf over a month ago, and he has not called me or Cigna to assist with my claim. As far as the aligners are concerned, they work... sort of. My top teeth needed an additional set of aligners which took 4 weeks to arrive, and I am now concered they will be moved too far in the opposite direction. My bottom teeth are now more crooked then they were originally.

Bailey G  
Official Response

Customer Success Specialist of Byte Invisible Braces
Hi Sarah! We would love to look into this further for you. If you could please reach out to support@byteme.com, we will make sure to review your information and get you taken care of with your next steps as promptly as possible.

E
Estefani
7/27/2020
I was hesitant to get retainers online, I thought I’d need the human interaction and guidance that comes from face to face appointments, but Byte made the process so easy, the customer service team response in timely and very helpful. I’m glad I decide to go with them! It’s efficient, better cost, and you’ll meet your goal!


jessicamcarollo
7/24/2020
If your looking to straighten your teeth in a shorten amount of time, this is something I recommend. Personally, the night time aligners really was the best option. Having to only thinking about it at night has been a real easy for me. Watching the progression has been wonderful. Every morning I see the progress and feel the teeth moving into place. I’m so happy I decided to take the leap and fix this when I did.


Nick M
7/22/2020
Byte's system is inviting to skeptics like me, and it blew away my expectations. I'm 10 weeks in and my smile is the best it's been since I had braces as a teen! They've drifted apart now that I'm in my mid 30's, but in 8 more weeks, they'll be as straight and WHITE as they used to be. Excellent product!


A
Amber O
7/22/2020
I am a person who loves a pretty smile. I had braces as a kid but them bad boys shifted after awhile. Byte came across my screen and I was all for it. I followed the directions to a T when my aligners arrived and I truly have enjoyed the experience. Your teeth are sore the first few weeks from adjusting but then ya get used to that! Do it, you’ll get the smile you’ve always wanted or the one you used to have (in my case).



Top Rated
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  • Starting at $70/month 
  • My Byte App tracks progress and monitors treatment
  • Free retainers, LED teeth whitening, and cleaner
  • Exclusive HyperByte included for quicker and more comfortable treatment
  • Dentist directed treatment with remote monitoring
  • Works directly with leading dental insurance companies