Select Home Warranty Review
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Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States.
They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.
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4208 Customer Comments & Reviews
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This $500 home warranty never paid one cent in repair costs. I called for service on Four [4] occasions. On each occasion the "repair company" enlisted by "Select" was a joke. After paying the service fee, the repair was never completed to a satisfactory level. On complaint to "Select", I am told that each is an independent contractor and not an employee of "Select". Just a cop out for a scam of a service company. I would not choose this company for any type of service. My contract states I will be paid $150 for an appliance that could not be repaired - been waiting over 4 months and have contacted my State (Florida) insurance agency to intervene. BUYER BEWARE - STAY AWAY FROM LIAR
all I can say is DO NOT SIGN UP WITH THEM,we are on the end of our contract and money wasted, 6 weeks for plumber ,and the assigned plumber did show ,was told after that get my own plumber, took 4 month to get reimbursed the 225$ now my fridge wont cool took 7 days to send someone the guy said it is covered ,company denied fridge is to old 10 years we can request @100 and they will see if we qualify nothing but frustration ,lies and horrid service
May I begin my complaint with FRUSTRATION, DISAPPOINTMENT and MISINFORMED. I've been with company for approximately three months; I called December 1, 2016 to place my first claim. OH MY GOD, please help me JESUS. The representative was NOT knowledgeable, asking me what the problem was with my heating system, I told her, that's why I pay you to get someone out here to find out what the problem is. I ask to speak to a supervisor and was disconnected. I called back, this representative was better but I was told that I have to call the contractor, schedule the appointment and before they do any work I have to call Select Home Warranty to get authorization first. I told them I... Read More
This company is horrible and doesn't cover anything!! I have had various issues since purchasing my new home and have had issues with the hvac and water heater that were in working order at the time of the home purchase and when having issues, this warranty company has so many "Exceptions" in the fine print that covered nothing!!!! I do not recommend this company at all!!!!
I filed a claim on August. I have not received my claim money even it is November end. I have called on several occasions. I have talked to ED who promised that i will receive my claim money at the end of October. I called last week and talked to a lady and she said every one is gone for the day at 4:00 pm on Thursday and some one will call me Tomorrow. It has passed a week and i have not received any call nor my claim money.
Even when i reported claim, no contractor showed for a week.
They are a scam. Beware of them!!!!
Over the course of 6 months and 3 claims, this warranty company sent out only 1 technician, and that was only after I threatened to file a complaint with the BBB. They are very slow to respond if they respond at all and they do not have any workmen in the area i which I live. Furthermore, their exclusions are ridiculous. During the first 3 months, they only pay a certain amount and read very carefully because they exclude many items considered to be part of systems, a heat-exchanger is not covered as part of the heating system. The only company I have found that excludes this. Do not be fooled by their low deductible. Pay the extra for coverage that really means something and really... Read More
Terrible experience. If you paid me i would not deal with this company ever again.
This is BY far has to be the WORST experience in my life with any company. I will spare the dreadful details but i would avoid this company like you would a skunk.
This is my first time purchasing a home warranty. It was the worst experience ever. I had a claim for my stove top. The vendor they sent out was not knowledgeable enough to repair, the problem got worse before it go better and still is not completely right. During the time of going back and forth trying to get it corrected I called the warranty company several times asking for a supervisor to call me. That never happened. I was on a 3 payment plan for a year of service. After never receiving a call back I cancelled the last payment. Finally I get a call not from Supervisor but from billing. I ended up cancelling the policy if they use vendors that aren't qualified and I have to fight... Read More
I purchased this one day after moving into a condo. A few weeks after moving in my air conditioner stopped working. I called select Home Warranty and made a claim. The temperature was reading 100 degrees outside. I never heard anything from them and made several calls within the next few days. Each time I was told that they would put the claim back through. The last person that I spoke to said that I could not make a claim because I had not had the insurance long enough. No one could explain to me why the first person second person third person did not tell me the same thing and I had to sit without air conditioning for a few days. Now a few months down the road I make a claim on my... Read More
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- Appliance-only, systems-only, or combination plans available
- Covers single-family, multi-unit, and rental properties
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- No home inspection required
- File claims online or by phone
